Everything your company knows, in one place.
A company brain, in Palanca's sense, is one place for a growing company's know-how that AI workflows work from. Your procedures, people, past decisions and the reasons behind them sit in that one system, and your people and your AI share it. AI drafts and does the work. A named person approves what leaves the company.
How it differs from a generic chatbot
A generic chatbot does not know your company. It guesses your prices, your clients and your rules. We build the company brain first, so the AI works from what the company actually knows. A person approves what matters before anything goes out.
That is the difference after a chatbot has been tried on real work and found unreliable. The AI is only as good as what it knows about your company, so the brain comes first. Every workflow then has an owner, an approver, a schedule and a log.
What goes in it
Your procedures, people, past decisions and the reasons behind them go into one system. The know-how that sat in a few people's heads has a place the whole team can use, and the AI works from that same place rather than from a guess.
Your tools connect to it through a permission list you control, so the AI only sees what you allow. In the AI Makeover this is weeks 2 and 3, after our engineers have sat with your team in week 1 and mapped how the work really flows, not how the org chart says it flows.
You can also start with one job. A digital worker, a website or a custom app is built on the same approach and is ready to grow into this brain later.
Who owns it
You do. The brain, the workflows and the runbook are yours. Your data lives on a private server registered to your company, in a location you choose. If we part ways, everything stays with you.
We run Palanca the same way. Our own leads, proposals, decisions and research live in one company brain, with AI agents working on it every day. We sell what we use.
What a person approves
AI drafts and does the work. A named person approves what leaves the company. Nothing goes out until that person says yes.
If a step looks unusual, it stops and asks. You can see what it did, and why, at any time. Your people stop doing the routine. They start directing it.
- A named person's yes before anything leaves
- An unusual step stops and asks
- A log of what it did, and why
- Your people direct the work
Questions about the company brain
What is a company brain?
One place for your company's know-how that AI workflows work from. Your people and your AI share it. Procedures, people, past decisions and the reasons behind them sit in one system. AI drafts and does the work, and a named person approves what leaves the company.
How is it different from a generic chatbot?
A generic chatbot does not know your company. It guesses your prices, your clients and your rules. The company brain is built first, so the AI works from what your company actually knows, and a person approves what matters before anything goes out.
What goes in it?
Your procedures, people, past decisions and the reasons behind them. Your tools connect through a permission list you control, so the AI only sees what you allow.
Who owns it?
You do. It lives on a private server registered to your company, in a location you choose. The brain, the workflows and the runbook stay with you. If we part ways, everything stays with you.
When is it built?
In the AI Makeover, week 1 is sitting in with your team, and weeks 2 and 3 are the company brain. Weeks 4 and 5 switch on the first two to four workflows, and week 6 is handover. You can also start with one targeted tool and grow into a brain later.
Where to go next
The AI Makeover
Week by week, from sitting in with your team to the handover, with the company brain in weeks 2 and 3.
Targeted tools
Start with one job, done well, on the same approach, ready to grow into a brain later.
Digital workers
Enquiries, appointments, invoices and quotes. A person approves anything that leaves the company.
About
Palanca means lever. Engineers sit with your team, build, and leave something running.
See if a company brain is the right start.
An honest view of where AI could help you, and a clear next step, whether or not we work together.